DACPros provides a full lifecycle service for your data centre hardware. From building and deploying new systems, maintenance and troubleshooting, decommissioning and recycling – our experts can assist on-site or remotely. We are your strategic partner of choice for maintaining service availability and maximising return on hardware investment.
CDN, edge computing
& hosting service providers
Data centre &
colocation providers
IT resellers, vendors,
& channel partnersOur experts are on hand 24/7/365 to service your infrastructure, acting as an extension of your IT department.
Find out moreExpert hardware and network infrastructure installation services. From racking and stacking to OS installation and data cabling.
Find out moreEnsure your infrastructure is running optimally with maximum efficiency and minimal disruption with regular pre-scheduled on-site attendance carried out by our qualified engineers.
Find out moreExpert support for any part of your hardware journey. Reduce communication errors, eliminate delays and boost productivity with our tech-savvy project managers.
Find out moreSave on an unwelcome drain of your team’s time whilst our highly trained engineers. We help carefully un-rack hardware, before packing and returning it to the warehouse or location of your choice.
Find out moreWith our fully customisable service, ensure a professional, environmentally friendly, and secure recycling of your redundant hardware.
Find out moreOur technicians develop an appropriate plan with your technical team to ensure minimal disruption during your relocation, whether you need to move a single server or an entire rack with everything fully insured.
Find out moreUse our knowledge and expertise to delight your customers. Under our white label IT service, you can send our IT engineers to the site under your brand name.
Find out moreIs your equipment out of warranty or not supported by the manufacturer any longer? Enjoy our hands-on and efficient OEM, EOL, and EOSL support.
Find out more• Racking and stacking
• Data cabling
• OTDR testing
• Providing visual and written documentation
upon completion
• Provide access to switches & routers for remote config
• On-site implementation
(international capabilities)
• Order consolidation
• Receiving and unpacking
• Inventory check and serial number recording
• Custom assembly and rack mounting
• Custom power failover testing
• Power and cooling
• Custom pre-installation
testing/configuration
• Hardware validation
• System updates
• Full diagnostic
• Software loads
• Quality assurance inspection
• Asset tagging/labelling
• Power/network/intra-cabinet cabling
• Final confirmation (digital photo QA)
• Customised delivery date and
deployment coordination
Get in touch. Our team is here to help you with your queries.
Reduce Staffing Costs
Hiring new staff is a costly and time-consuming exercise but with the Smart Hands service, it’s never been easier to hire new staff and keep your data centre systems running efficiently.
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Storage Strategy
Businesses are being forced to increase their storage capacity as Big Data projects become mission critical. Our Smart Hands vendors have the solutions to ensure you’re never short-handed and equipped to cope with problems as they occur.
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Remote vs Smart
Discover the differences between our Smart Hands and Remote Hands services to find the best fit for your business strategy and IT function.
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For decades, data center managers worked within comfortable boundaries: 8-15 kilowatts per rack, air cooling, predictable power distribution. That era is over. In 2026, AI workloads are forcing infrastructure teams
Your data center runs 24/7. Equipment fails at 2 AM. Deployments need hands-on-site tomorrow. But your IT team can’t be everywhere. This is why smart hands services exist: qualified technicians
What Needs to Be Defined Before You Buy Enterprise IT infrastructure is a major investment. One that can affect the business for years. Many projects start without a clear plan,
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